Event Specialist, Cheryl Lawson shares a not so great experience with online service Rentacoder.com
While I am a user of Rentacoder.com beware of coder "Tajvi's Team"!
I used them to convert my logo for embroidery. As you know this is a difficult file since I don't personally have the software to open the .dst file format. I had to rely on embroiders to provide me me with feedback.
The Coder provided a sample, the embroider agreed that the file that could be embroidered. I received a sample of the coders file only after I accepted the bid (my mistake) The sample was horrible and it was obvious that the coder Tajvi's Team didn't know what the heck they were doing.. No problem, I've worked with coders on the site before and all I needed to do was provided a little more guidance.
Not this coder. They refused to make any additional changes to the file, and in the arbitration process, claimed that since their sample was crap, and their final file was crap, that I got what i paid for.. Crap. (True)
I must give props to the coder for defending crap work. Even the arbitrator admitted that the work was crap.
"I agree that the work might not be of good quality, since it did not show up well in the software." Rafeek Kulkarni Rentacoder Arbitrator
Before you all slam me and start commenting "that's what you get for trying to outsource" I have had more home grown "web guys" flake on me and my clients over the past few years, So I don't want to hear it!
I have used both US and International Coders on the site, and I still recommend it to those of you looking for web, and design solutions in an affordable format. Just have patience with the coders and be prepared to provide actionable feedback. Most will be more than willing to make you happy with their work.
I have experienced coders that didn't do the greatest work, but they gave their best and i have no problem releasing funds to them and providing them with positive feedback.
Since I lost the arbitration with Tajvi's Team, I was not able to leave feedback for them, although they were able to leave feedback for me. (a 3 out of 10)
No worries Tajvi's Team... Feedback is no longer confined to one space. 0 out of 10. Buyer's you've been warned.
Great post!
ReplyDeleteThanks
ReplyDelete